FAQ · Good to know

Questions, answered.

Everything about booking, recording, production, and membership. Can't find it? Just ask us →

Booking & studios

Do I need my own equipment?

No. Every studio is fully equipped with microphones, cameras, and lighting, plus an engineer to run it. Just bring yourself and your ideas.

How far in advance should I book?

A week is comfortable for most sessions, though we often have same-week availability. Members get priority access to the calendar.

How many people can I bring?

It depends on the room: from 2 in the Booth up to 10 in the Loft. Each room's capacity is listed on the studios page.

What's your cancellation policy?

Reschedule or cancel free up to 48 hours before your session. Inside 48 hours, the deposit is applied to a future booking. Members skip deposits entirely.

Recording & podcasting

I've never recorded before, can you help?

Absolutely. Most of our clients are first-timers. We help with format, gear, flow, and everything technical so you can focus on the conversation.

Can my guest join remotely?

Yes. We record remote guests in full-quality audio and video, synced to the in-studio feed, so it looks like they're in the room.

Can you live stream my session?

We can stream live to YouTube, LinkedIn, or your platform of choice with real-time switching and monitored audio.

Do you publish and distribute episodes?

On our Full Show tier and managed memberships, yes, we publish to Apple, Spotify, and YouTube, manage your RSS feed, and handle notes and metadata.

Video & production

Can you edit what we record?

Yes. Leave with raw files or add editing, color, sound mix, and social cutdowns. Many clients pair a session with our production or membership plans.

Do you shoot on location?

We do. Recording happens in Phoenix, but our video and design work travels, we shoot on location across Arizona and collaborate with clients remotely.

How do I get my files?

Raw files are ready same-day via secure download. Edited deliverables arrive on the timeline in your package, organized and ready to publish.

Membership

Is there a contract?

Plans start with a 3-month commitment so we can hold your standing sessions, then continue month-to-month. Cancel with 30 days' notice.

Do membership hours roll over?

Hours are per calendar month and don't roll over, but members get discounted rates on any extra hours they need.

Can I switch plans later?

Anytime. Move up or down between tiers month to month as your show's needs change.

The space

Is parking available?

Yes, free on-site parking, with street access that accommodates larger vehicles for load-in.

Are there amenities on site?

A green room for hair and makeup, a kitchenette with complimentary coffee and water, fast WiFi, and comfortable client space. See the amenities section on our studios page.

Still have questions?

Reach out and we'll get you an answer, usually the same day.

Contact us